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Our Return Product Policy



return policy

Return Policy

NutriVine Vitmains takes our commitment to quality very seriously and we go to great lengths to ensure that we only carry the highest quality products. As a cGMP compliant company, we do not resell returned items—so our customers can be confident that every product purchased from NutriVine Vitmains has been kept under the proper conditions at all times.

Unopened products are eligible for a return credit within 30 days; however, heat sensitive products, perishable and international order items are not eligible for return credit. To be credited for a return, please call 888.663.3779 for a return authorization number; please note, the customer is responsible for any return shipping cost. All returns (excluding those that are due to an error on NutriVine’s part) are subject to a 20% returns processing fee due to the fact we do not resell products.

  • Returns will not be accepted without an issued RMA Number.
  • Returns must be received within 30-days from receiving RMA Number.
  • Returns are not available on opened bottles.

Occasionally a product may not meet expectations. Most products are eligible for a return credit within 30 days; however, heat sensitive products, perishable and international order items are not eligible for return credit. To be credited for a return, please call 888.663.3779 for a return authorization number; please note, the customer is responsible for any return shipping cost. All returns (excluding those that are due to an error on NutriVine’s part) are subject to a 25% returns processing fee due to the fact we do not resell product.

Here is our guarantee to you:

Your products will arrive at your door in perfect condition, or we will replace them. This is just another commitment we make to providing you with outstanding customer service.

AutoShip Return Policy

Customers may cancel their AutoShip shipments before their specified ship date. Orders that are shipped must be returned before refunds or exchanges can occur.

To view your scheduled AutoShip orders, just log into My Account. Future orders may be canceled online or by calling our Customer Service department at 888-663-3779. For questions, contact our Customer Service via e-mail at: returns@nutrivinevitamins.com

Make a Return by Mail

Send your purchase and receipt to our Return department and receive a refund:
NutriVine Vitamins, LLC.
Attention: Returns
6586 Hypoluxo Road 244
Lake Worth, FL
33467

Still Have Questions?

A member of our friendly and knowledgeable staff is ready to help you. Please contact our Customer Service Team at 888-663-3779, Monday-Friday, 8am - 6pm EST, or e-mail help@nutrivinevitamins.com